webBusiness

Discover IT develops Web-based applications that address real business needs.
For example, in addition to advertising your business, products and services, you may wish to:

• Provide instant online quotations for your products and services.
• Offer online bookings for holiday properties, tickets, training courses, seminars, etc.
• Deliver your products and services directly over the Internet.
• Process single and repeating payments online.
• Provide a facility for Agents and customers to directly monitor and administer their account with you.
• Provide an interactive support service, improve customer access to support AND reduce the burden and cost of support.
• Integrate your Web-based applications with your back-end business systems, directly in real-time.

Our mission is to help you get closer to your Agents and customers, improve your responsiveness, re-engineer the way your products and services are delivered, improve maintainability of business services and reduce the cost of your business processes . . . and to look good while you do it!

Internet applications must show a significant improvement over traditional methods if they are to be worthwhile. We work with you early in each project to identify how the success of a project will be measured and to put in place the necessary monitoring and measurement facilities.

The Web-based applications we have developed include:

• Insurance quote engines and policy issue systems.
• "Full cycle" insurance management systems.
• Property conveyancing quotation, contract and progress monitoring system.
• Online booking system for holiday cottages with comprehensive administration features.
• Various online retail stores including powerful search facilities.
• Knowledge management systems.
• Content management systems.

We are skilled in the application of:

• High capacity, high availability database design.
• Complex business rules and workflow processes.
• Scheduling and processing of online payments.
• Integration of diverse business systems using Web Services and orchestration.
• High capacity, high availability Web application and database hosting.

You can see examples of our work in our webBusiness portfolio and webCommerce portfolio.